Privacy Policy

How we collect, use, and protect your information when you book pure milk delivery in Kolhapur.

Last updated · 31 July 2026

Who we are

Radhanagari Dudh delivers fresh milk and dairy products in Kolhapur. This policy explains how we handle personal data when you use our website, booking pages, WhatsApp, or phone support.

Information we collect

We may collect your name, phone number, email, delivery address, preferred milk type/plan, payment references (from Razorpay), and messages you send us. We do not store your full card details on our servers — payments are processed by Razorpay.

How we use your information

We use your details to process bookings, deliver milk, send order updates, handle refunds/support, improve our service, and comply with legal requirements. Promo codes and gift eligibility may be tracked on your device and in booking notes.

Sharing

We share data only as needed with delivery partners, payment providers (Razorpay), and internal team channels. We do not sell your personal information.

Data security & retention

We take reasonable measures to protect your data. We keep booking records as long as needed for delivery, accounting, dispute resolution, and legal obligations.

Your choices

You may request access, correction, or deletion of your personal data by contacting us on WhatsApp/phone. Some records may be retained where required by law.

Contact

For privacy questions: WhatsApp/call +91 99 9394 9898, +91 74 9797 3838, or +91 92 9492 9191 — or use our Contact page.